Self-Regulated Learning Strategies and Computer Software Training

User learning is central to the effective use of information technology within organizations, particularly given the changing nature of IT over the past decades. Research indicates that self-training is the most common means by which users learn. In addition, the use of Web-based training within organizations in these selfdirected learning situations is increasing. The purpose of this research is to investigate the increasingly popular self-training phenomenon within organizations by examining the self-regulated learning strategies that individuals use in Web-based training situations, and how they influence learning outcomes. To do this, a two phase study was designed. Phase one of this study has been completed, and phase two has been initiated. Phase one took us into the field to explore interviewees’ self-directed learning experiences by understanding the strategies they used and learning difficulties they encountered. It involved 27 interviews with knowledgeworkers from a variety of organizations. Phase two (in progress) provides a field test of the research model. Organizations invest a great deal of resources toward training end users, and this research will assist organizations in gaining a return from this sizable investment in training end users, and in managing their most important resource—knowledge.